WORRY LESS WITH OFF-SITE MONITORING FROM THE ALARM GUY

Protecting your property with a prepared response team could mean the difference between a minor inconvenience and a major loss. 

WITH OFFSITE MONITORING FROM THE ALARM GUY YOU WILL GET:

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Safety & Protection
  •  Through the integration of alarm systems and CCTV, the Alarm Guy creates a virtual presence on-site,

  • Our 24-hour control room is manned by skilled operators who have a bird’s-eye view of your property, ready to visually verify the alarm and assess the situation before alerting the relevant response team.

Customer-Centric
Approach
  • 93% of alarms are acknowledged by an operator within 10 seconds and  our “eyes” are swiftly on-site to assess the situation and determine the appropriate response. 

  • Response teams are fully informed and prepared before arriving on-site and ready to adhere to any agreed upon protocols.

  • You are kept informed about whats happening at your home without have to check for yourself.

Peace of Mind
  • Eyes on site when traveling or away from home.

  • Instant virtual perimeter checks without having to put yourself in danger.

  • False alarm management, working with you to reduce false triggers to a minimum.

WHAT TO EXPECT FROM OUR MONITORING SERVICE

OUR CLIENTS CAN RELY ON THE FACT THAT THERE WILL BE EYES ON SITE, 24- HOURS A DAY SHOULD SOMEONE MAKE AN ATTEMPT ON THEIR PROPERTY OR ASSETS – THERE’S ALSO NO RISK OF INTERFERENCE, INTIMIDATION OR COLLUSION

What to expect from our off-site monitoring service

Seamless Integration
Reliable
Low Maintenance
Early Warnings
Verified Alarms
Reduced False Alarms

THIS IS HOW THE IMPLEMENTATION OF OUR ALARM SYSTEMS WORKS

LOCAL ASSESSEMENT

We will come to you to make a local assessement of the assets you want to protect

EQUIPMENT AUDIT

We will assess your current security infrastructure and quote on what is required to link you to our off-site monitoring service.

LINK UP & INTEGRATION

Once we are satisfied that the correct equipment is in place we will get the systems online and linked into our control room.

TESTING

We will then test all the triggers programmed to send the video feeds to our control room.

ESTABLISH PROTOCOLS

Finally we will work with you, the client, to establish a set of rules / protocols suited to your lifestyle and security needs.

HAPPY CUSTOMERS THAT FEEL SAFER WITH OUR ALARM SYSTEMS

 We required an upgrade to our alarm and sensors, and ask The Alarm Guy to oversee the transition. The team were friendly, on time and we have had brilliant after completion check ups.

Brigitte

Sea Point

 The Alarm Guy team is efficient, reliable, and only willing to install a quality product. We are very happy with our system and feel much more at ease at night. I highly recommend their service and products.

Jake

City Bowl

 The Alarm Guys are seriously the business, nothing is every too much trouble for them and they are extremely professional! I highly recommend calling them to take over your alarm contract hassle free!

Alexis

Camps Bay

OUR RISK FREE GUARANTEES

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100% Satisfaction Guarantee

We are committed to providing you with only the very best alarm system solutions. Our main goal is to make your life safer and easier. If you are in any way unsatisfied with the solution provided by The Alarm Guy, your dedicated Project Manager will promptly investigate your complaint.

Full Coverage Guarantee

1 full year guarantee on parts and workmanship on the entire Video Surveilance System. Simple, easy, transparent and reliable.

We Are South African Intruder Detection Services Association Accredited

We Are South African Intruder Detection Services Association Accredited

KNOW HOW WE WILL PROTECT YOUR FAMILY & ASSETS